Assistant Store Manager - Lead Team, Elevate Customer Experience

Lovisa; Tinton Falls (NJ); On-site; USD 52,000 - 72,000; Full time

Job summary

Lovisa, a fashion-forward retailer, seeks an Assistant Store Manager to help lead our retail team in New Jersey. You will support daily operations, drive sales, and ensure outstanding customer experiences while upholding brand standards.

Responsibilities include coaching associates, overseeing inventory and shipments, and maintaining loss prevention measures. Flexible availability for evenings, weekends, and holidays is required.

Qualifications

• 2+ years of retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Maintain professional appearance and attitude.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures and payroll scheduling.
• Manage inventory control and stockroom organization.
• Oversee processing of shipments and merchandise flow.
• Monitor shrink prevention measures and visual standards.
• Create an engaging shopping environment for customers.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling; maintain financial records.

Skills

Retail management

Leadership

Customer service

Communication

Recruiting/onboarding

Inventory control

Visual merchandising

Job description

Lovisa, a fashion-forward retailer, seeks an Assistant Store Manager to help lead our retail team in New Jersey. You will support daily operations, drive sales, and ensure outstanding customer experiences while upholding brand standards.

Responsibilities include coaching associates, overseeing inventory and shipments, and maintaining loss prevention measures. Flexible availability for evenings, weekends, and holidays is required.