Retail Assistant Store Manager — Lead, Coach & Service

Lovisa; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Lovisa is seeking an Assistant Store Manager in New York, NY to help lead the retail team in delivering exceptional customer experiences and supporting daily operations. You will assist the Store Manager, coach staff, and ensure merchandise flows smoothly while maintaining visual standards.

The role focuses on driving sales, managing inventory, and delivering personalized service to customers in a fast-paced retail environment.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members
• Drive sales performance through team motivation and leadership
• Execute opening/closing procedures
• Manage inventory control and stockroom organization
• Oversee shipments and merchandise flow
• Monitor shrink prevention measures
• Ensure store meets visual merchandising standards
• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Job description

Lovisa is seeking an Assistant Store Manager in New York, NY to help lead the retail team in delivering exceptional customer experiences and supporting daily operations. You will assist the Store Manager, coach staff, and ensure merchandise flows smoothly while maintaining visual standards.

The role focuses on driving sales, managing inventory, and delivering personalized service to customers in a fast-paced retail environment.