Assistant Store Manager: Lead Team, Drive Sales

Citi Trends, Inc.; South Carolina; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Job summary

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead the team, and assist with staffing. You will partner with the Store Manager to drive sales performance, maintain operational excellence, and support onboarding and development of store associates.

The role emphasizes hiring, coaching, and ensuring exceptional customer service, with responsibilities spanning inventory control, policy compliance, and achieving store goals in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• 2-4 years of experience as an Assistant Manager or similar retail leadership role.
• 3-5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Support daily store operations to ensure sales goals and customer experience standards are met.
• Monitor sales activity and guide associates to deliver excellent customer service.
• Assist with inventory control, transactions, and shrink prevention.
• Ensure compliance with Citi Trends policies and standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist Store Manager with hiring, interviewing, onboarding, and training support.
• Help maintain staffing levels by supporting recruitment and retention.
• Provide ongoing coaching and performance feedback to associates.

Skills

Communication

Organization

People leadership

Education

High school diploma

Job description

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead the team, and assist with staffing. You will partner with the Store Manager to drive sales performance, maintain operational excellence, and support onboarding and development of store associates.

The role emphasizes hiring, coaching, and ensuring exceptional customer service, with responsibilities spanning inventory control, policy compliance, and achieving store goals in a fast-paced retail environment.