Assistant Store Manager — Lead Team & Customer Experience

Chico's FAS, Inc.; Southlake (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Chico’s FAS, Inc. is seeking an Assistant Store Manager to support the Store Manager in creating a customer- and product-focused sales culture.

This role oversees sales operations, asset protection, HR functions, and aims to maximize profitability while delivering exceptional service across the brand. You will analyze KPIs, manage payroll, schedule staff, ensure visual standards, and mentor a high performing team to meet sales and productivity goals.

Qualifications

• Excellent communication, verbal and written skills expected.
• Strong leadership qualities and ability to train and coach staff.
• Proven customer service skills with a track record in sales and leadership.
• Good organizational skills and multi-tasking in a fast-paced environment.
• Willingness to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Promotes a customer- and product-focused sales culture supporting a profitable store.
• Oversees scheduling, payroll controls, audits and merchandise flow processes.
• Ensures cash handling, POS transactions, pricing changes and loss prevention compliance.
• Drives a high performance culture and coaches selling teams on product knowledge.

Skills

Communication skills

Leadership

Customer service

Organization

Flexibility

Education

High School diploma or equivalent

Job description

Chico’s FAS, Inc. is seeking an Assistant Store Manager to support the Store Manager in creating a customer- and product-focused sales culture.

This role oversees sales operations, asset protection, HR functions, and aims to maximize profitability while delivering exceptional service across the brand. You will analyze KPIs, manage payroll, schedule staff, ensure visual standards, and mentor a high performing team to meet sales and productivity goals.