Assistant Store Manager: Lead Team & Brand Experience

Vans; Walnut Creek (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Vans in Walnut Creek, CA is seeking an Assistant Store Manager to lead a team of Brand Advocates and deliver a best-in-class customer experience reflective of our Off The Wall brand.

You will partner with the Store Manager to drive profitability through engaging customers, strong merchandising, smooth operations, and community connection. This role emphasizes leadership, coaching, and building an inclusive, high‑performing retail environment.

Qualifications

• 2+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on achievements valued.

Responsibilities

• Lead and coach the team to exceed individual and store productivity goals.
• Model exceptional customer service and selling behaviors.
• Supervise daily store operations, including opening and closing procedures.
• Support Store Manager in recruiting and onboarding with high-caliber talent.
• Provide ongoing training, feedback, and development to team members.
• Ensure compliance with company policies, procedures, and operational standards.
• Partner with the Store Manager to manage expenses, control shrink, and drive profitability.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Foster a culture of accountability, creativity, and continuous improvement.
• Promote a respectful, inclusive environment that values diverse backgrounds and perspectives.
• Support inventory management through accurate shipping, receiving, and stockroom practices.

Skills

Store leadership

Coaching

Communication

Customer focus

Education

High School Diploma or equivalent

Job description

Vans in Walnut Creek, CA is seeking an Assistant Store Manager to lead a team of Brand Advocates and deliver a best-in-class customer experience reflective of our Off The Wall brand.

You will partner with the Store Manager to drive profitability through engaging customers, strong merchandising, smooth operations, and community connection. This role emphasizes leadership, coaching, and building an inclusive, high‑performing retail environment.