Assistant Store Manager: Lead Store Ops & Teams

Ross Stores, Inc.; Kansas City (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Ross Stores, Inc. is seeking an experienced Store/Assistant Store Manager to lead store operations and guest experience in a fast-paced retail setting. You will supervise and coach non-exempt associates, ensure brand standards, and help manage scheduling, payroll, and safety programs.

The role emphasizes teamwork, accountability, and executing company best practices while delivering strong customer service and merchandise presentation across departments.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in scheduling and payroll related tasks to meet business objectives.
• Ensures compliance with State, Local and Federal regulations and safety.
• Supervises Retail Associates and provides coaching across departments.
• Represents Ross brand with professional appearance and customer focus.

Skills

Store management

Assistant supervision

Team motivation

Communication

Task prioritization

Customer service

English fluency

Evenings/weekends

Retail math

Job description

Ross Stores, Inc. is seeking an experienced Store/Assistant Store Manager to lead store operations and guest experience in a fast-paced retail setting. You will supervise and coach non-exempt associates, ensure brand standards, and help manage scheduling, payroll, and safety programs.

The role emphasizes teamwork, accountability, and executing company best practices while delivering strong customer service and merchandise presentation across departments.