Assistant Store Manager: Lead Teams & Store Excellence

Ross Stores, Inc.; Watchung (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store or Assistant Store Manager to oversee store operations and lead a team toward delivering excellent customer service. The role emphasizes implementing company standards, managing schedules, and driving performance daily.

The ideal candidate has 2+ years of retail supervisory experience, strong English communication, and the ability to work evenings/weekends. Safety, payroll accuracy, and compliance are essential responsibilities in this hands-on leadership

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize, give direction and follow through to completion.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Lead all store operations and implement company standards.
• Assist in analyzing store reports to manage controllable expenses and performance.
• Schedule Associates to meet business objectives and ensure regulatory compliance.
• Supervise Customer service at registers, service desk, fitting rooms and on sales floor.
• Support payroll administration including punch edits and scheduling compliance.
• Assist in recruiting, training and developing non-exempt Associates.

Skills

Store management

Team leadership

Customer service

English fluency

Job description

Ross Stores, Inc. is seeking a Store or Assistant Store Manager to oversee store operations and lead a team toward delivering excellent customer service. The role emphasizes implementing company standards, managing schedules, and driving performance daily.

The ideal candidate has 2+ years of retail supervisory experience, strong English communication, and the ability to work evenings/weekends. Safety, payroll accuracy, and compliance are essential responsibilities in this hands-on leadership