Assistant Store Manager — Lead Store Ops & Service

R555US DTLR, Inc.; Hoover (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager in Hoover, AL to support the Store Manager in daily operations, drive sales, manage expenses, and mentor the store team. You will uphold customer service standards and ensure merchandising, inventory, and compliance policies are followed.

You will contribute to a positive, professional work environment while coordinating training and performance feedback for staff, with flexibility across shifts as needed.

Qualifications

• Education/Experience: Requires a minimum of one year in retail management.
• Solid knowledge of business and an excellent command of English to communicate with management, associates and customers.
• Interpersonal skills to handle sensitive and confidential situations.
• Strategic thinking, planning and organizing effectively.
• Professionalism in all situations.
• Analytical ability to gather data for reports and solve administrative problems.

Responsibilities

• Assist Store Manager in daily store operations and achieve sales and profitability targets.
• Recruitment, selection and development of store personnel.
• Support expense management and budgeting alignment.
• Monitor loss prevention and shrink to meet company plan.
• Train employees in suggested selling and merchandising techniques.
• Ensure high standards of customer service and store standards.
• Oversee merchandise inventory counts and store compliance.

Skills

Retail management

Leadership

Communication

Training/Development

Merchandising

Strategic thinking

Time management

Organizational skills

Discretion/Diplomacy

Analytical abilities

Microsoft Office

Education

One year retail management experience

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager in Hoover, AL to support the Store Manager in daily operations, drive sales, manage expenses, and mentor the store team. You will uphold customer service standards and ensure merchandising, inventory, and compliance policies are followed.

You will contribute to a positive, professional work environment while coordinating training and performance feedback for staff, with flexibility across shifts as needed.