Assistant Store Manager - Lead Retail Ops & Service

R555US DTLR, Inc.; North Little Rock (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, driving sales and profitability through merchandising, expense control and strong staff development.

You will lead staff, ensure policy compliance, train employees, and help manage inventory while delivering exceptional customer service in a fast-paced environment. This role may involve travel across stores in the district.

Qualifications

• Requires a minimum of one (1) year in retail management.
• Strong knowledge of business principles and excellent command of English.
• High level of interpersonal skills for sensitive situations.
• Ability to think strategically, plan and organize effectively.
• Maintain professionalism in all situations.
• Analytical ability to summarize data for reports and drive actions.
• Proven ability to multi-task, prioritize, and meet targets.
• Proficient with Microsoft Office applications.

Responsibilities

• Oversee overall quality and performance of store staff.
• Ensure compliance with company policies and procedures.
• Lead and model effective leadership to achieve store goals.
• Assist recruitment, selection and training of store personnel.
• Support performance evaluations and feedback for staff.
• Assist with expense management and budgeting strategies.
• Monitor shrink and loss controls to meet company targets.
• Provide customer service that delivers a friendly, high‑quality experience.
• Coordinate merchandise counts and inventory accuracy.
• Travel to multiple stores within the district as needed.

Skills

Retail management

English proficiency

Interpersonal skills

Leadership

Planning & organizing

Analytical skills

Microsoft Office

Customer service

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, driving sales and profitability through merchandising, expense control and strong staff development.

You will lead staff, ensure policy compliance, train employees, and help manage inventory while delivering exceptional customer service in a fast-paced environment. This role may involve travel across stores in the district.