Assistant Store Manager: Lead Store Ops & Experience

R555US DTLR, Inc.; Pineville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, driving sales and profitability through effective merchandising, expense control, and inventory management.

The role requires leadership to train and develop staff, ensure customer service excellence, and maintain compliance with company policies while achieving shrink targets and safety standards. A minimum of one year in retail management is required.

Qualifications

• Requires a minimum of one year in retail management.
• Excellent communication in English with customers and staff.
• Able to lead and develop a team to meet store goals.

Responsibilities

• Oversee overall quality and performance of store staff.
• Ensure compliance with company policies and procedures.
• Model leadership to meet store goals and training standards.
• Assist with recruitment, selection and training of store personnel.
• Assist with annual performance evaluations for store employees.
• Assist with expense management and budgeting strategies.
• Monitor shrink and loss prevention to meet company targets.
• Ensure compliance with safety and business standards.
• Train employees in suggested selling and merchandising techniques.
• Maintain outstanding customer service and friendly store environment.
• Assist in regular merchandise counts and inventory processes.
• Perform other duties as assigned.

Skills

Retail management

Customer service

Interpersonal skills

Strategic thinking

Time management

Organizational skills

Discretion confidentiality

Communication skills

MS Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, driving sales and profitability through effective merchandising, expense control, and inventory management.

The role requires leadership to train and develop staff, ensure customer service excellence, and maintain compliance with company policies while achieving shrink targets and safety standards. A minimum of one year in retail management is required.