Assistant Store Manager: Lead Store & Customer Impact

CCF Family of Brands; Mobile (AL); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

On-the-job training

Learning management system

Cross-brand training

Key holder program

Performance-based advancement

Educational reimbursement

Health insurance options

401(k) and Roth 401(k)

Life and AD&D insurance

Discount marketplace

Job summary

TitleMax in Mobile, AL is seeking an Assistant Store Manager (ASM) to support customers through real financial needs while gaining hands-on experience running a store. You’ll develop leadership skills by driving account management, customer outreach, and risk management in a fast-paced environment.

This full-time role offers on-the-job training, a learning system, cross-brand growth paths across our eleven brands, key holder development, and a strong benefits package including health insurance,

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or leadership experience.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications and check cashing.
• Complete daily call campaigns to market services and build new business.
• Oversee account management and recovery processes with a focus on customer service.

Skills

Customer service

Sales

Leadership

Communication

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

TitleMax in Mobile, AL is seeking an Assistant Store Manager (ASM) to support customers through real financial needs while gaining hands-on experience running a store. You’ll develop leadership skills by driving account management, customer outreach, and risk management in a fast-paced environment.

This full-time role offers on-the-job training, a learning system, cross-brand growth paths across our eleven brands, key holder development, and a strong benefits package including health insurance,