Assistant Store Manager – Lead, Service & Growth

Dollar Tree, Inc.; Cincinnati (OH); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Cincinnati, OH is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with daily tasks, help customers, and ensure merchandise is organized from delivery to floor while maintaining seasonal areas. The role requires strong communication and customer service skills, the ability to lift up to 55 lbs, and the ability to work in a fast-paced, team-focused environment.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and related communications.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits/receipts), and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow policies.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness of the store, restocking bathrooms, sweeping/mopping floors, taking out trash, and keeping areas neat.
• Other duties as assigned.

Skills

High school diploma

Store management experience

Lift up to 55 lbs

Strong communication

Team-oriented

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Cincinnati, OH is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with daily tasks, help customers, and ensure merchandise is organized from delivery to floor while maintaining seasonal areas. The role requires strong communication and customer service skills, the ability to lift up to 55 lbs, and the ability to work in a fast-paced, team-focused environment.