Assistant Store Manager: Lead & Elevate Customer Experience

Dollar Tree, Inc.; Cincinnati (OH); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager in Cincinnati, OH to support daily retail operations, customer service, and team growth. You will help organize merchandise flow and supervise store associates to deliver a positive customer experience.

The role requires strong communication and problem-solving skills, readiness to handle opening/closing duties, and adherence to company policies. A high school diploma is preferred and on-site work is expected.

Qualifications

• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Strong communication, interpersonal, and written skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed and maintain seasonal areas of the store.
• Perform opening and closing procedures as needed.
• Process all corporate directives related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash control, and loss prevention.
• Maintain well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines and ensure associates follow them.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms, floors, trash, and neatness.

Skills

Customer service

Communication skills

Interpersonal skills

Team environment

Problem solving

Decision making

Written skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager in Cincinnati, OH to support daily retail operations, customer service, and team growth. You will help organize merchandise flow and supervise store associates to deliver a positive customer experience.

The role requires strong communication and problem-solving skills, readiness to handle opening/closing duties, and adherence to company policies. A high school diploma is preferred and on-site work is expected.