Assistant Store Manager — Lead Sales & Team Growth

Cavender's; Irving (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Cavender’s is seeking an Assistant Store Manager to join our Store Management Team in Irving, TX. You will oversee daily store operations, coach associates, and help drive sales, while keeping to company standards and policies.

You will open/close the store, lead customer service efforts, and ensure a safe, organized, and visually appealing shopping environment that supports Profit and payroll goals.

Qualifications

• Proven ability to sell product and manage a retail Store shifts effectively at pace.
• Proven ability to drive results, develop talent, excel in customer service and exercise sound decision making and judgement.
• Ability to comprehend basic instructions, interpret documents and apply abstract principles to a wide range of complex tasks.
• Associate must be able to read.
• Associate must be able to understand.
• Associate must be able to stay alert and productive during work hours.

Responsibilities

• Support the Cavender’s Culture and drive our Mission, Vision, and
• Maintain active role in personal selling, meeting or exceeding sales per hour
• Be able to perform the tasks of and train all other associate positions in the store (Cashier, Sales Associate, Key Carrier, Receiver, Stocker, etc.).
• Act as Manager on Duty as: Assist in the day-to-day management of the retail store and the supervision of store associates to deliver Best of the WEST customer service and drive sales.
• Open and close store as
• Address customer
• Handle returns and
• Handle associate assignments and
• Assist in the effort to increase sales, maintain profit, and reduce controllable expenses using key
• Serve as a product expert and lead the training of store associates, coaching them on sales techniques, product knowledge and company expectations (ADS, UPTs, etc.).
• Contribute to a safe and secure store environment and report any safety/security accidents or incidents to the Store Manager or District Manager promptly and ensures proper records are kept and maintained.
• Understand and execute all company policies and procedures, ensuring
• Actively participate in Loss Prevention measures in the
• Lead and support team members to deliver Best of the WEST customer service to drive sales, keep the store well-stocked, organized and running smoothly.
• Keeps the store looking clean and well-presented, both inside and outside by following visual standards, and making sure associates look neat and professional by setting clear expectations with associates.
• Impacts store performance and contribute to achieving goals for sales, payroll, and customer experience through effective use of systems, reports and processes.
• Controls store labor through effective scheduling, planning and expectations as well as monitoring and correcting timecard exceptions and missed punches for store associates; approves final payroll bi-weekly.
• Handle and escalation customer issues or personnel matters within the store in partnership with the Store Manager, Human Resources, Regional Vice President, etc.
• Leads company initiatives with the store
• Any other duties as assigned

Job description

Cavender’s is seeking an Assistant Store Manager to join our Store Management Team in Irving, TX. You will oversee daily store operations, coach associates, and help drive sales, while keeping to company standards and policies.

You will open/close the store, lead customer service efforts, and ensure a safe, organized, and visually appealing shopping environment that supports Profit and payroll goals.