Assistant Store Manager — Lead Sales & Team Growth

FirstCash; Alpharetta (GA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay + commission up

Store performance bonus

Earned Wage Access

Employee discounts

Vacation & Sick/Personal time

401(k) auto‑enrollment

Tuition Reimbursement

Job summary

FirstCash is seeking an Assistant Store Manager in Alpharetta, GA to help lead our team. This role partners with the Store Manager to support daily operations, coach team members, deliver exceptional customer service, and help drive profitability across jewelry, electronics, tools, and more.

The position offers hourly pay of $17.00–$20.00 plus commissions up to 8% and a performance bonus. Additional benefits include earned wage access, employee discounts, and opportunities for tuition

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (jewelry, electronics, tools, etc.).
• Willingness to assist customers or retrieve merchandise from exterior areas.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Customer service

Coaching

Team development

Hiring

Education

High School Diploma

Tools

Retail checkout systems

Job description

FirstCash is seeking an Assistant Store Manager in Alpharetta, GA to help lead our team. This role partners with the Store Manager to support daily operations, coach team members, deliver exceptional customer service, and help drive profitability across jewelry, electronics, tools, and more.

The position offers hourly pay of $17.00–$20.00 plus commissions up to 8% and a performance bonus. Additional benefits include earned wage access, employee discounts, and opportunities for tuition