Assistant Store Manager: Lead Sales & Team Excellence

Crocs; Mashantucket (CT); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and AD&D

Paid time off

401k with company match

Employee assistance

Job summary

Crocs, Inc. is hiring an Assistant Manager to lead in-store experiences and daily operations. You will drive sales, manage cash handling, and support opening/closing procedures while upholding Crocs’ service standards.

You will coach and empower a team, coordinate tasks with the Store Manager, and stay informed about product launches and brand initiatives to enhance customer connections. This role requires flexibility for evenings, weekends, and holidays.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours.
• Desire to succeed in a high growth, fast-paced retail environment.
• Proven track record inspiring and empowering teams while driving performance and achieving results.
• Valid driver's license and acceptable driving record may be required if driving is an essential job function.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

Skills

Customer service

Team leadership

POS systems

Stockroom management

Cash handling

Tools

POS system

Job description

Crocs, Inc. is hiring an Assistant Manager to lead in-store experiences and daily operations. You will drive sales, manage cash handling, and support opening/closing procedures while upholding Crocs’ service standards.

You will coach and empower a team, coordinate tasks with the Store Manager, and stay informed about product launches and brand initiatives to enhance customer connections. This role requires flexibility for evenings, weekends, and holidays.