Assistant Store Manager - Lead Sales, Service & Ops

Footlocker; Auburn (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) & Roth 401(k)

Life Insurance

Flexible Spending Accounts

Bonus Incentive

Career Development & Advancement Op­p­

Flexible Pay Options

Job summary

Foot Locker in Auburn, MA is seeking an Assistant Store Manager to lead with energy and ownership, supporting the Store Manager to drive sales, coach the team, and keep daily operations strong.

You will coach staff, deliver excellent customer experiences, and ensure execution of store standards while managing opening/closing, cash handling, and safety procedures on a busy floor in a sneakers-driven retail environment.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an 'Always on, Never no' mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Skills

Retail leadership

Coaching

Communication

Teamwork

Flexible hours

KPIs understanding

Tools

POS systems

Job description

Foot Locker in Auburn, MA is seeking an Assistant Store Manager to lead with energy and ownership, supporting the Store Manager to drive sales, coach the team, and keep daily operations strong.

You will coach staff, deliver excellent customer experiences, and ensure execution of store standards while managing opening/closing, cash handling, and safety procedures on a busy floor in a sneakers-driven retail environment.