Assistant Store Manager: Lead Sales & Service Excellence

Total Wine & More; Baton Rouge (LA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

401(k)

HSA

FSA

Pre-tax commuter benefits

Disability & life insurance

Paid parental leave

Pet insurance

Critical illness and accident coverage

Discounted home and auto insurance

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in Baton Rouge is seeking an Assistant Store Manager to drive sales, lead a customer-focused team, and oversee daily operations in a vibrant retail setting. You will model excellent service, manage payroll and inventory, and ensure compliance with liquor laws while supporting growth and profitability.

The role requires 2+ years in a supervisory retail role, flexible scheduling, and strong leadership to develop staff and deliver best-in-class service.

Qualifications

• Bachelor’s degree in business administration or related field, or equivalent experience
• 1-3 years of work experience in a managerial or supervisory role in a retail setting
• Experience leading, motivating, and developing a sales-focused team

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs)
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills
• Support day-to-day operations, including payroll, inventory, merchandising and shrink
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
• Help maintain vendor relationships to support store and inventory objectives
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Perform other duties as assigned

Skills

Sales leadership

Retail management

Team development

POS systems

Inventory management

Flexible schedule

Education

Bachelor’s degree in business administration or related field

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Baton Rouge is seeking an Assistant Store Manager to drive sales, lead a customer-focused team, and oversee daily operations in a vibrant retail setting. You will model excellent service, manage payroll and inventory, and ensure compliance with liquor laws while supporting growth and profitability.

The role requires 2+ years in a supervisory retail role, flexible scheduling, and strong leadership to develop staff and deliver best-in-class service.