Assistant Store Manager: Lead Sales & Customer Experience

Lids; Pittsburgh (Allegheny County); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Team environment

Early wage access

Job summary

Lids Sports Group in Pittsburgh is seeking an Assistant Store Manager to lead daily store operations and drive outstanding customer service.

You will supervise staff, coordinate scheduling and training, manage merchandising standards, handle cash operations, and ensure a welcoming, high-energy environment aligned with the Lids brand and store goals. You’ll collaborate with leadership to meet KPIs and champion a respectful, inclusive team culture.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong verbal and written communication skills.
• Ability to work independently and supervise others when needed.

Responsibilities

• Act as manager on duty for scheduling issues and customer concerns.
• Lead selling strategies to achieve KPIs and deliver exceptional service.
• Ensure visual merchandising, store cleanliness, and brand standards.
• Manage cash, opening/closing procedures, and inventory accuracy.
• Schedule staffing and participate in recruiting and training.

Skills

Sales performance

Interpersonal communication

Independent work

Job description

Lids Sports Group in Pittsburgh is seeking an Assistant Store Manager to lead daily store operations and drive outstanding customer service.

You will supervise staff, coordinate scheduling and training, manage merchandising standards, handle cash operations, and ensure a welcoming, high-energy environment aligned with the Lids brand and store goals. You’ll collaborate with leadership to meet KPIs and champion a respectful, inclusive team culture.