Assistant Store Manager - Lead Retail Team & Ops

Citi Trends, Inc.; Opelika (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager in Opelika, AL to support daily store operations and lead a team. You will partner with the Store Manager to drive sales performance, maintain operational excellence, and support hiring, onboarding, and development of store associates.

You will supervise staff, ensure customer-focused service, and help recruit and train teammates while upholding company policies and loss-prevention standards. Growth opportunities are offered.

Qualifications

• High school diploma or equivalent required.
• 2-4 years of experience as an Assistant Manager or similar retail leadership role.
• 3-5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Customer-Focused Execution.
• Operational Accountability.
• Adaptability in a Fast-Paced Retail Environment.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.

Skills

Store leadership

Staff management

Customer service

Communication

Scheduling

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Opelika, AL to support daily store operations and lead a team. You will partner with the Store Manager to drive sales performance, maintain operational excellence, and support hiring, onboarding, and development of store associates.

You will supervise staff, ensure customer-focused service, and help recruit and train teammates while upholding company policies and loss-prevention standards. Growth opportunities are offered.