Assistant Store Manager: Lead Retail Team & Growth

Costello's Ace Hardware; Pasadena (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

Costello's Ace Hardware in Pasadena, Maryland, is seeking an Assistant Store Manager to support daily operations. This role includes leading staff, ensuring customer satisfaction, and achieving sales goals.

Suitable candidates will have at least 2 years of retail experience, preferably in management, and must exhibit strong leadership and customer service skills. The role requires flexibility in working hours and offers an opportunity to foster a productive retail environment.

Qualifications

• Minimum of 2 years of experience in a retail environment, supervisory or management role preferred.
• Proven track record of achieving sales targets and managing a team.

Responsibilities

• Assist the Store Manager in overseeing store operations, including inventory management.
• Ensure sales targets are met by implementing effective strategies.
• Provide exceptional customer service and resolve inquiries.
• Support recruitment and training of store staff.
• Maintain store cleanliness and organization.
• Plan promotional events with the Store Manager.
• Monitor stock levels and coordinate with suppliers.
• Analyze sales data for growth opportunities.
• Encourage teamwork and collaboration among staff.
• Act as a point of contact in the Store Manager's absence.

Skills

Leadership skills

Customer service skills

Retail management software proficiency

Organizational skills

Communication skills

Data analysis

Multitasking abilities

Education

High school diploma or equivalent; associate degree preferred

Tools

Microsoft Office Suite

Job description

Costello's Ace Hardware in Pasadena, Maryland, is seeking an Assistant Store Manager to support daily operations. This role includes leading staff, ensuring customer satisfaction, and achieving sales goals.

Suitable candidates will have at least 2 years of retail experience, preferably in management, and must exhibit strong leadership and customer service skills. The role requires flexibility in working hours and offers an opportunity to foster a productive retail environment.