Retail Store Lead - Sales & Service Champion

Costello's Ace Hardware; Cockeysville (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Costello's Ace Hardware in Cockeysville, Maryland is seeking an Assistant Store Manager to support daily operations and enhance customer service. This role involves motivating staff, managing inventory, and driving sales to align with company goals.

The ideal candidate will have at least 2 years of retail experience, with strong leadership and organizational skills. Candidates should be proficient in retail management software and committed to ensuring a positive work environment.

Qualifications

• Minimum of 2 years of experience in a retail environment, preferably in a supervisory or management role.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within a retail setting.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.
• Ensure that the store meets its sales targets by implementing effective sales strategies.
• Provide exceptional customer service and address inquiries promptly.
• Support recruitment, training, and development of store staff.
• Maintain store standards by ensuring cleanliness and organization.
• Collaborate with the Store Manager on promotional events.
• Monitor stock levels and coordinate with suppliers.
• Analyze sales data to identify trends and provide recommendations.
• Foster a positive and inclusive work environment.
• Act as point of contact in the Store Manager's absence.

Skills

Strong leadership skills

Excellent customer service skills

Proficient in retail management software

Strong organizational abilities

Effective communication skills

Ability to analyze sales data

Flexibility to work various shifts

Education

High school diploma or equivalent; associate degree preferred

Tools

Retail management software

Microsoft Office Suite

Job description

Costello's Ace Hardware in Cockeysville, Maryland is seeking an Assistant Store Manager to support daily operations and enhance customer service. This role involves motivating staff, managing inventory, and driving sales to align with company goals.

The ideal candidate will have at least 2 years of retail experience, with strong leadership and organizational skills. Candidates should be proficient in retail management software and committed to ensuring a positive work environment.