Assistant Store Manager — Lead Retail Team & Customer Experience

Lids; San Jose (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Collaborative, team-oriented work env

Early Wage Access

Job summary

Lids Sports Group in San Jose is seeking an Assistant Store Manager to lead store operations, champion customer service, and drive sales while maintaining a welcoming, inclusive team environment.

You will act as MOD, supervise staff, oversee scheduling and training, handle cash, merchandising, and inventory, and ensure compliance with company standards across all duties.

This role offers opportunities for career development within a dynamic retail brand that partners with major teams and brands.

Qualifications

• Proven ability to achieve sales targets and minimize loss.
• Excellent interpersonal and communication skills.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead store associates through training programs and goal setting.
• Recruiting and training store personnel and enforcing policies.
• Deliver excellent customer service and meet KPIs.
• Maintain store operations, cash handling, and inventory counting.
• Manage merchandising, VM, and store presentation.

Skills

Sales results

Interpersonal skills

Independent working

Job description

Lids Sports Group in San Jose is seeking an Assistant Store Manager to lead store operations, champion customer service, and drive sales while maintaining a welcoming, inclusive team environment.

You will act as MOD, supervise staff, oversee scheduling and training, handle cash, merchandising, and inventory, and ensure compliance with company standards across all duties.

This role offers opportunities for career development within a dynamic retail brand that partners with major teams and brands.