Assistant Store Manager - Fan-Driven Retail Leader

Lids; Milpitas (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Team-oriented environment

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Milpitas, CA to lead daily store operations, coach the sales team, and deliver exceptional customer experiences. You will drive KPIs, manage scheduling, and uphold brand standards while supporting a fun, inclusive environment for staff and customers.

The role requires hands-on leadership, strong communication, and the ability to train staff on Lids products and services, including embroidery and customization offerings.

Qualifications

• Experience leading a team in a retail environment.
• Ability to manage schedules and staffing.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as Manager on duty for scheduling issues, customer complaints, etc.
• Lead store associates through training programs and set sales/task goals.
• Administer discipline and maintain a respectful, inclusive team environment.
• Drive sales, achieve KPIs, and ensure exceptional customer service.
• Maintain store visuals, signage, cleanliness, and brand standards.
• Prepare for inventory audits and support cash handling procedures.

Skills

People management

Customer service

Leadership

Store operations

Job description

Lids Sports Group is seeking an Assistant Store Manager in Milpitas, CA to lead daily store operations, coach the sales team, and deliver exceptional customer experiences. You will drive KPIs, manage scheduling, and uphold brand standards while supporting a fun, inclusive environment for staff and customers.

The role requires hands-on leadership, strong communication, and the ability to train staff on Lids products and services, including embroidery and customization offerings.