Assistant Manager

Goodwill-of-Southwestern-Pennsylvani; Butler (Butler County); On-site; USD 25,000 - 26,000; Full time

Job summary

The Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to assist the Store Manager in daily retail operations. You will leverage leadership, communication, and customer service to meet sales goals while delivering a helpful, store-wide customer experience.

You will manage staff, ensure policies are followed, and help drive efficiency in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• 1 year of experience in management is required; internal candidates with 6 months of experience as Goodwill Team Leader will be considered.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

Skills

Leadership

Customer service

Problem solving

Education

High school diploma or equivalent

Goodwill Team Leader experience (internal)

Job description

Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields.Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

TheAssistant Store Manager will assist the Store Manager in the daily operations of the retail store/ outlet. This position will utilize critical thinking and interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer-focused service. The Assistant Store Manager will oversee personnel and ensure the store operates efficiently. As the Assistant Store Manager, you will enhance your leadership skills and establish a career in retail while adding value to the community.

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

External Hiring Range:$18.08 up to $19.16/hour

Schedule: Will vary, must be available to work evenings, weekends, and holidays as required.

Travel: Local travel may will be required.

QUALIFICATIONS:

• High school diploma or equivalent AND 1 year of experience in management required.
• Internal Candidates will be considered with - High school diploma or equivalent AND 6 months of experience in the Goodwill Team Leader role required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.