Assistant Store Manager — Lead Retail Ops & Service

Family Dollar; Pennsboro (WV); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Retirement plans

Educational Assistance

Zusammenfassung

Family Dollar is seeking an Assistant Store Manager to support daily store operations, deliver exceptional customer service, and contribute to team development at our Pennsboro, WV location.

You will assist in merchandising, staff supervision, and maintaining a clean, safe shopping environment while ensuring procedures and policies are followed. This role requires a proactive leader who can handle varied tasks and communicate effectively with customers and team members.

Qualifikationen

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Aufgaben

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*

Kenntnisse

Customer service

Communication

Interpersonal skills

Problem solving

Team orientation

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Family Dollar is seeking an Assistant Store Manager to support daily store operations, deliver exceptional customer service, and contribute to team development at our Pennsboro, WV location.

You will assist in merchandising, staff supervision, and maintaining a clean, safe shopping environment while ensuring procedures and policies are followed. This role requires a proactive leader who can handle varied tasks and communicate effectively with customers and team members.