Assistant Store Manager: Lead Retail Ops & Service

goodwilltacomajobs; Maple Valley (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Vision, and Dental

401(k) Retirement Plan

Vacation and Holidays

Sick leave

Childcare benefits

Merchandise discounts

Parental leave

Life Insurance

Job summary

Goodwill in Maple Valley, WA is seeking a dedicated Assistant Store Manager to lead retail supervisors and hourly staff, ensuring smooth operations, strong customer service, and compliance with policies. The role pairs with the Store Manager to achieve sales, staffing, and experience goals.

The position requires a High School diploma or GED and 3+ years of retail supervisory experience, with solid skills in analytics, coaching, and interpersonal communication.

Qualifications

• High School diploma or GED required.
• 3+ years retail supervision/management experience.
• Strong analytical, judgment and communications skills.
• Proven leadership and interpersonal abilities.

Responsibilities

• Supervise retail supervisors and hourly staff to ensure operational excellence.
• Lead store operations, audits, inventory, and budget tracking.
• Oversee cash handling, safety, and loss prevention.
• Support onboarding, training, and development of team members.
• Partner with Store Manager to hit sales and customer experience goals.
• Ensure payroll records and expenses stay within budget.

Skills

Leadership

Communication

Analytical

Interpersonal skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Goodwill in Maple Valley, WA is seeking a dedicated Assistant Store Manager to lead retail supervisors and hourly staff, ensuring smooth operations, strong customer service, and compliance with policies. The role pairs with the Store Manager to achieve sales, staffing, and experience goals.

The position requires a High School diploma or GED and 3+ years of retail supervisory experience, with solid skills in analytics, coaching, and interpersonal communication.