Retail Ops Lead — Assistant Store Manager

Goodwill; Maple Valley (WA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Retirement Plan

Vacation and Holidays

Paid Sick Leave

Employee Discounts

Job summary

Goodwill is seeking a full-time Assistant Store Manager for the Maple Valley, WA store. You will supervise retail supervisors and staff, oversee daily operations, and partner with the Store Manager to meet sales and customer experience goals. Strong leadership, cash-handling, and inventory control are key to success.

The role emphasizes exceptional customer service, regulatory compliance, and a safe work environment while promoting Goodwill's mission and values in the community.

Qualifications

• High school diploma or GED is required.
• 3+ years of retail supervision or management experience required.
• Strong leadership, communication, and analytical skills are essential.

Responsibilities

• Lead store operations and supervise retail supervisors and staff.
• Oversee cash handling, audits, inventory, and shrink reduction.
• Ensure excellent customer service and a safe, compliant store environment.

Skills

Retail leadership

Customer service

Staff coaching

Operations management

Communication

Education

High School diploma or GED

Tools

POS systems

Job description

Goodwill is seeking a full-time Assistant Store Manager for the Maple Valley, WA store. You will supervise retail supervisors and staff, oversee daily operations, and partner with the Store Manager to meet sales and customer experience goals. Strong leadership, cash-handling, and inventory control are key to success.

The role emphasizes exceptional customer service, regulatory compliance, and a safe work environment while promoting Goodwill's mission and values in the community.