Assistant Store Manager — Lead Retail Ops & Service

R301US Hibbett Retail, Inc.; Batesville (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett I City Gear in Batesville, AR is seeking an Assistant Manager to support the Store Manager in daily retail operations and customer service excellence. The role covers merchandising, restocking, scheduling, and administration to meet store goals and enhance the customer experience.

The ideal candidate will have 1–3 years in a retail setting, strong communication skills, and the ability to lead a team in a fast-paced environment.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments as needed.
• Monitor inventory movement and customer trends to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are met.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Customer service

Communication

Teamwork

Supervisory support

Tools

POS system

Job description

Hibbett I City Gear in Batesville, AR is seeking an Assistant Manager to support the Store Manager in daily retail operations and customer service excellence. The role covers merchandising, restocking, scheduling, and administration to meet store goals and enhance the customer experience.

The ideal candidate will have 1–3 years in a retail setting, strong communication skills, and the ability to lead a team in a fast-paced environment.