Retail Assistant Manager - Lead Store Operations

R301US Hibbett Retail, Inc.; Bryant (AR); On-site; USD 21,000 - 23,000; Full time

Job summary

Hibbett I City Gear in Bryant, Arkansas, is seeking an Assistant Manager to support Store Manager in all store operations and customer service excellence. The role requires knowledge of product areas, policy adherence, and leadership in the Store Manager’s absence.

Candidates should have 1–3 years in retail and strong communication skills, with a passion for selling merchandise and delivering outstanding customer service. This role reports to the Store Manager in the Operations department.

Qualifications

• Experience in retail, preferably footwear/athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and achieve goals and profits.
• Self-motivated with initiative to take on tasks.
• Strong attention to detail and multitasking ability.
• Team player passionate about customer service and merchandising.

Responsibilities

• Assist Store Manager in controlling assets and operations.
• Collaborate to plan selling, restocking, merchandising, ordering, and scheduling actions.
• Act as store supervisor in Store Manager's absence.
• Assist with personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales stats, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Maintain quality customer service per manuals and policies.
• Promote and sell services and merchandise offered by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Attention to detail

Self-starter

Selling merchandise

Job description

Hibbett I City Gear in Bryant, Arkansas, is seeking an Assistant Manager to support Store Manager in all store operations and customer service excellence. The role requires knowledge of product areas, policy adherence, and leadership in the Store Manager’s absence.

Candidates should have 1–3 years in retail and strong communication skills, with a passion for selling merchandise and delivering outstanding customer service. This role reports to the Store Manager in the Operations department.