Assistant Store Manager: Lead Operations & Customer Service

R301US Hibbett Retail, Inc.; Paragould (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett I City Gear in Paragould, AR is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling and customer service.

You will supervise staff in the Store Manager's absence, assist with recruiting and training, and drive sales while upholding policies, procedures and internal controls.

This hourly role emphasizes outstanding service and teamwork across departments to meet store goals and protect assets.

Qualifications

• Experience in retail, footwear or athletic apparel preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lead a team and meet store goals.
• Self-motivated with strong initiative and attention to detail.

Responsibilities

• Assist Store Manager with daily store operations and planning.
• Supervise in manager's absence and ensure store standards.
• Participate in staffing, training and performance evaluations.
• Guide staff to deliver exceptional customer service and merchandise sales.
• Monitor inventory, sales trends, and expenses for profitability.
• Ensure compliance with company policies and internal controls.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Team leadership

Attention to detail

Job description

Hibbett I City Gear in Paragould, AR is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling and customer service.

You will supervise staff in the Store Manager's absence, assist with recruiting and training, and drive sales while upholding policies, procedures and internal controls.

This hourly role emphasizes outstanding service and teamwork across departments to meet store goals and protect assets.