Assistant Store Manager: Lead Ops, Service & Training

Shoe Carnival, Inc.; Opelika (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Hands-on leadership training

Growth toward store management

Customer-first environment

Job summary

Shoe Station in Opelika, AL is seeking an Assistant Store Manager to help oversee daily store operations, lead by example, and maintain a customer-first environment. In this full-time role, you will act as a key holder and support the General Manager in achieving sales goals.

You’ll supervise team members, train associates on processes, manage visual merchandising, handle register tasks, and ensure loss prevention procedures are followed.

Qualifications

• 2+ years of retail or customer service experience.
• Strong communication and leadership skills.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Due to keyholder responsibilities, applicants must be at least 18 years of age.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Strong communication

Leadership skills

Customer service

Retail experience

Supervisory experience

Key Carrier Certification (60 days)

Flexible availability

Age 18+ for keyholder

Tools

Key Carrier Certification

Job description

Shoe Station in Opelika, AL is seeking an Assistant Store Manager to help oversee daily store operations, lead by example, and maintain a customer-first environment. In this full-time role, you will act as a key holder and support the General Manager in achieving sales goals.

You’ll supervise team members, train associates on processes, manage visual merchandising, handle register tasks, and ensure loss prevention procedures are followed.