Assistant Store Manager — Hands-On Leadership & Growth

Shoe Carnival, Inc.; Franklin (TN); On-site; USD 38,000 - 56,000; Full time

Job summary

Shoe Station is seeking an Assistant Store Manager to help oversee daily store operations in a fast‑paced retail environment. As a key holder, you will lead by example, support the General Manager, and ensure a customer‑first store atmosphere.

The role emphasizes hands‑on leadership, staff training, and maintaining store standards while ensuring smooth cash handling and loss‑prevention practices. This is a full‑time, on‑site position with opportunities for growth within a team‑focused culture.

Qualifications

• 2+ years in retail or customer service.
• Supervisory experience is a plus.
• Must be able to obtain Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Communication

Customer Service

Team Training

Operations

Job description

Shoe Station is seeking an Assistant Store Manager to help oversee daily store operations in a fast‑paced retail environment. As a key holder, you will lead by example, support the General Manager, and ensure a customer‑first store atmosphere.

The role emphasizes hands‑on leadership, staff training, and maintaining store standards while ensuring smooth cash handling and loss‑prevention practices. This is a full‑time, on‑site position with opportunities for growth within a team‑focused culture.