Store Leader: Customer Service & Merchandising

Hibbett; Oxford (NC); On-site; USD 14,376 - 20,476; Full time

Job summary

Hibbett I City Gear in Oxford, NC is seeking an Assistant Manager to support Store Manager in daily operations, merchandising, scheduling, and customer service. You will be knowledgeable across product areas and help drive store goals with a proactive leadership style.

This role reports to the Store Manager, requires 1–3 years in retail, and emphasizes teamwork, initiative, and attention to detail. The position is non-exempt and paid at $12.65 per hour, reflecting entry-level supervisory

Qualifications

• Retail experience, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Protect the company’s assets and financial information by ensuring internal control procedures.

Skills

Customer service

Interpersonal skills

Team leadership

Fast-paced environment

Initiative

Attention to detail

Communication skills

Job description

Hibbett I City Gear in Oxford, NC is seeking an Assistant Manager to support Store Manager in daily operations, merchandising, scheduling, and customer service. You will be knowledgeable across product areas and help drive store goals with a proactive leadership style.

This role reports to the Store Manager, requires 1–3 years in retail, and emphasizes teamwork, initiative, and attention to detail. The position is non-exempt and paid at $12.65 per hour, reflecting entry-level supervisory