Assistant Store Manager: Lead Ops & Customer Experience

Dollar Tree, Inc.; Merrillville (IN); Sur place; USD 40 000 - 50 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

Dollar Tree, Inc. in Merrillville, IN is seeking an Assistant Store Manager to support daily store operations, deliver exceptional customer service, and help develop the store team.

You will assist with merchandise flow from delivery to floor, organize displays, perform opening and closing procedures, and ensure safety, cleanliness, and policy compliance while maintaining a positive, fast-paced environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.

Responsabilités

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and related communications.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits/receipts), and loss prevention.
• Maintain areas of the store, including a well‑stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow them.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, and restocking as needed.

Connaissances

Communication

Interpersonal skills

Written skills

Team environment

Problem solving

Decision making

Formation

High school diploma or equivalent

Store management experience (retail/grocery/drugstore)

Description du poste

Dollar Tree, Inc. in Merrillville, IN is seeking an Assistant Store Manager to support daily store operations, deliver exceptional customer service, and help develop the store team.

You will assist with merchandise flow from delivery to floor, organize displays, perform opening and closing procedures, and ensure safety, cleanliness, and policy compliance while maintaining a positive, fast-paced environment.