Assistant Store Manager: Lead Ops & Customer Service

Dollar Tree, Inc.; Indiana; Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

Descripción de la vacante

Dollar Tree, Inc. is seeking an Assistant Store Manager to support daily store operations, customer service, and team development at our Indiana location. You’ll help supervise associates, ensure merchandise is well displayed, and assist the Store Manager with completing directives and shifts.

This role emphasizes a high-energy, customer-focused environment with safety and loss-prevention responsibilities. The candidate should bring strong communication, organizational, and problem-solving

Formación

• High school diploma or equivalent—preferred.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsabilidades

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Conocimientos

Store management

Customer service

Communication

Team development

Problem solving

Written communication

Interpersonal skills

Educación

High school diploma or equivalent

Descripción del empleo

Dollar Tree, Inc. is seeking an Assistant Store Manager to support daily store operations, customer service, and team development at our Indiana location. You’ll help supervise associates, ensure merchandise is well displayed, and assist the Store Manager with completing directives and shifts.

This role emphasizes a high-energy, customer-focused environment with safety and loss-prevention responsibilities. The candidate should bring strong communication, organizational, and problem-solving