Assistant Store Manager — Lead Operations & Service

Family Dollar; Hammond (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Hammond, IN is seeking an Assistant Store Manager to help run daily store operations, customer service, and team development. You will organize merchandise flow from delivery to sales floor, support opening/closing, and ensure safety and policy compliance while guiding store associates.

The role emphasizes strong communication, problem solving, and hands-on leadership in a fast-paced retail setting.

Qualifications

• Experience leading store activities and staff in a retail environment.
• Ability to read and explain operational directives and schematics.
• Excellent customer service, organization, and written skills.
• Capacity to lift up to 55 lbs and perform physical duties as needed.

Responsibilities

• Assist with store functions and day-to-day activities.
• Support customers with a positive, helpful attitude and address questions.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional displays and store fixtures for effectiveness.
• Assist in ordering merchandise, processing damaged items, payroll, scheduling, and cash deposits; support loss prevention.
• Keep store areas well-stocked and organized to company standards.
• Protect assets including store cash and ensure safety policies are followed.
• Assist Store Manager in supervising, training, and developing Store Associates.
• Create a positive, safe, and respectful environment for customers and staff.

Skills

Store management

Customer service

Communication

Team development

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Hammond, IN is seeking an Assistant Store Manager to help run daily store operations, customer service, and team development. You will organize merchandise flow from delivery to sales floor, support opening/closing, and ensure safety and policy compliance while guiding store associates.

The role emphasizes strong communication, problem solving, and hands-on leadership in a fast-paced retail setting.