Assistant Store Manager — Lead Customer Service & Ops

Family Dollar; Washington (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Washington, Indiana is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with opening/closing, merchandising, payroll and scheduling, while maintaining store standards and safety.

This role focuses on leading Store Associates, ensuring a welcoming environment, handling daily directives, and maintaining inventory and cleanliness across the store.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain directives is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment and provide customer service

Responsibilities

• Assist with store functions and day-to-day activities
• Help customers in a positive, approachable manner with questions or concerns
• Organize and transfer merchandise from delivery to stockroom to sales floor
• Perform opening and closing procedures as needed
• Process corporate directives and communications related to store activities
• Maintain promotional displays and store-front fixtures
• Assist in ordering merchandise, processing damaged goods, payroll and scheduling, and loss prevention
• Maintain a well-stocked sales floor and organized stockroom to company standards
• Protect and secure all company assets including store cash
• Adhere to policies and safety guidelines and ensure staff follow procedures
• Help Store Manager supervise, train, and develop Store Associates
• Maintain a positive, safe, respectful environment with customers and staff
• Maintain cleanliness of the store including bathrooms and floors; take out trash
• Other duties as assigned

Skills

Store management experience

Strong communication

Interpersonal skills

Written skills

Team environment

Education

High school diploma or equivalent

Job description

Family Dollar in Washington, Indiana is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with opening/closing, merchandising, payroll and scheduling, while maintaining store standards and safety.

This role focuses on leading Store Associates, ensuring a welcoming environment, handling daily directives, and maintaining inventory and cleanliness across the store.