Store Operations & Customer Experience Lead

Family Dollar; Indianapolis (IN); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Retirement plans

Educational Assistance

Zusammenfassung

Family Dollar in Indianapolis, IN is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, help customers, organize merchandise from delivery to sales floor, and support opening/closing procedures.

The role requires strong communication and customer service skills, the ability to work in a high-energy team, and physical stamina to handle stocking and store maintenance tasks.

Qualifikationen

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Aufgaben

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and related communications.
• Maintain promotional storefront fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, cash deposits and receipts, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and associates.
• Maintain store cleanliness including bathrooms, floors and waste management.
• Other duties as assigned.

Kenntnisse

Communication skills

Interpersonal skills

Written communication

Team environment

Customer service

Problem solving

Physical strength

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Family Dollar in Indianapolis, IN is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, help customers, organize merchandise from delivery to sales floor, and support opening/closing procedures.

The role requires strong communication and customer service skills, the ability to work in a high-energy team, and physical stamina to handle stocking and store maintenance tasks.