Assistant Store Manager — Lead Operations & Service

Workstream; Asheville (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Benefits: PTO, 401K, Medical, Dental,

Vision

Job summary

The Assistant Manager at Madden's Ace Hardware oversees store operations and works with the General Manager to meet company goals. The role emphasizes customer service, team supervision, and daily cash handling.

Responsibilities include leading associates, training staff, ensuring safety, managing inventory, executing price changes, and maintaining a clean, welcoming sales floor. Experience in retail management and hardware knowledge are preferred.

Qualifications

• Experience in retail management preferred.
• Hardware experience preferred.
• Strong customer service and problem-solving skills.

Responsibilities

• Provide positive representation of store and greet customers.
• Supervise store operations including opening/closing and safety.
• Manage inventory, pricing updates, and merchandising.
• Lead and train associates; resolve customer issues.

Skills

Customer service

Team leadership

Communication

Retail operations

Education

High School diploma or GED

Job description

The Assistant Manager at Madden's Ace Hardware oversees store operations and works with the General Manager to meet company goals. The role emphasizes customer service, team supervision, and daily cash handling.

Responsibilities include leading associates, training staff, ensuring safety, managing inventory, executing price changes, and maintaining a clean, welcoming sales floor. Experience in retail management and hardware knowledge are preferred.