Assistant Store Manager: Lead Sales & Customer Experience

Workstream; Waukesha (WI); On-site; USD 46,000 - 58,000; Full time

Job summary

TNT Ace Hardware is seeking an Assistant Store Manager to oversee daily store operations in the Store Manager's absence. The role focuses on driving sales, managing expenses, and ensuring optimal merchandising and staffing.

You will lead staff development and maintain exceptional customer service while upholding the company’s core values. Requirements include at least 1 year of leadership in retail or customer service and a high school diploma or GED; a bachelor’s degree is preferred.

Qualifications

• 1 year of leadership experience in retail or customer service.
• High School Diploma or GED required; Bachelor’s degree preferred.
• Able to manage store operations and coach staff to achieve sales goals.

Responsibilities

• Lead day-to-day store operations in the absence of the Store Manager.
• Maximize sales and profitability while controlling expenses.
• Oversee inventory accuracy and merchandising standards.
• Coach and develop store staff for growth and performance.
• Uphold safety, compliance, and store appearance standards.

Skills

Leadership

Motivation

Analytical skills

Communication

Organizational skills

Time management

Project management

Retail IT systems

Customer relationships

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

POS systems

Retail software

Job description

TNT Ace Hardware is seeking an Assistant Store Manager to oversee daily store operations in the Store Manager's absence. The role focuses on driving sales, managing expenses, and ensuring optimal merchandising and staffing.

You will lead staff development and maintain exceptional customer service while upholding the company’s core values. Requirements include at least 1 year of leadership in retail or customer service and a high school diploma or GED; a bachelor’s degree is preferred.