Assistant Store Manager: Lead Operations & Repairs

Asurion Insurance Services; Mobile (AL); On-site; USD 29,000 - 34,000; Full time

Job summary

Asurion Insurance Services in Mobile, AL is seeking an Assistant Store Manager to support the Store Manager in daily store operations, customer experience, repair performance, inventory management, and team development. This hourly leadership role serves as the second-in-command to the Store Manager and helps ensure the store runs efficiently and in line with company standards.

The position includes front-of-house oversight and repair queue management, with flexibility to assist at other market

Qualifications

• Experience supporting store operations, customer experience, repair performance, inventory management, and team development.
• Proficiency in front-of-house operations, repair processes, repair queue management, and day-to-day store execution.
• Ability to delegate tasks, support onboarding and training, and adapt within the market for business continuity.

Responsibilities

• Support the Store Manager in running daily store operations, including opening/closing, customer flow, repair intake, repair completion, and front-of-house execution.
• Ensure consistent execution of company processes, standards, customer experience, and repair procedures.
• Help manage daily task delegation to align priorities, service levels, repair commitments, and customer needs.
• Monitor store workflow and resolve issues impacting productivity, customer experience, or repair turnaround time.
• Maintain awareness of performance metrics, labor coverage, customer demand, and repair volume.
• This role may work at other company locations within the market and requires reliable transportation; occasional travel may be required.

Skills

Front-of-house operations

Repair processes

Repair queue management

Customer experience

Team development

Training

Coaching

Job description

Asurion Insurance Services in Mobile, AL is seeking an Assistant Store Manager to support the Store Manager in daily store operations, customer experience, repair performance, inventory management, and team development. This hourly leadership role serves as the second-in-command to the Store Manager and helps ensure the store runs efficiently and in line with company standards.

The position includes front-of-house oversight and repair queue management, with flexibility to assist at other market