Assistant Store Manager: Lead Operations & Customer Experience

dollartree; Wilkinsburg (Allegheny County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service and team development across a busy location in Pittsburgh area. You will assist with day-to-day store activities, help customers, organize merchandise, open/close procedures, supervise and train store associates, and ensure a safe, clean and welcoming shopping environment for guests and staff.

Qualifications include a high school diploma or equivalent and store management experience in retail,

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
• Store management experience in retail, grocery, or drug store environment is preferred

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed
• Perform opening and closing procedures as needed
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Store management

Customer service

Education

High school diploma

Job description

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service and team development across a busy location in Pittsburgh area. You will assist with day-to-day store activities, help customers, organize merchandise, open/close procedures, supervise and train store associates, and ensure a safe, clean and welcoming shopping environment for guests and staff.

Qualifications include a high school diploma or equivalent and store management experience in retail,