Assistant Store Manager: Lead Operations & Customer Experience

Family Dollar; Lexington (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Family Dollar in Lexington, KY is seeking an Assistant Store Manager to help oversee store operations, customer service, and team development. You will assist with daily tasks, organize merchandise, and support store leadership to maintain a high‑performing environment.

The role emphasizes strong communication, reliability, and hands-on leadership to foster a positive atmosphere for customers and associates. This position offers full-time hours and opportunities for growth within the company.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Team leadership

Adaptability

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Family Dollar in Lexington, KY is seeking an Assistant Store Manager to help oversee store operations, customer service, and team development. You will assist with daily tasks, organize merchandise, and support store leadership to maintain a high‑performing environment.

The role emphasizes strong communication, reliability, and hands-on leadership to foster a positive atmosphere for customers and associates. This position offers full-time hours and opportunities for growth within the company.