Assistant Store Manager: Lead Merch & Customer Experience

Family Farm & Home; Warren (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Family Farm and Home is seeking an Assistant Store Manager to run the store in the absence of the store manager. You will lead a team, supervise operations, and drive sales through merchandising and superior customer service.

The role requires strong leadership, problem-solving, and excellent communication. You must be able to hire, coach, and manage staff, maintain inventory, and control expenses while working weekends, evenings, and holidays in a fast-paced retail environment.

Qualifications

• Strong leadership skills with the ability to motivate and supervise team members.
• Excellent communication and customer service focus.
• Experience in merchandising, inventory control and store operations.

Responsibilities

• Promote Family Farm and Home mission and values.
• Assist store manager in driving sales through merchandising and customer service.
• Support hiring, coaching, counseling, and supervision of team members.
• Schedule and manage staff to meet store needs and budgets.
• Help manage inventory, expenses, and operational costs.
• Ensure a safe, clean, and compliant store environment.
• Assist in marketing strategy adjustments based on data and trends.

Skills

Leadership

Merchandising

Inventory management

Customer service

Coaching

Job description

Family Farm and Home is seeking an Assistant Store Manager to run the store in the absence of the store manager. You will lead a team, supervise operations, and drive sales through merchandising and superior customer service.

The role requires strong leadership, problem-solving, and excellent communication. You must be able to hire, coach, and manage staff, maintain inventory, and control expenses while working weekends, evenings, and holidays in a fast-paced retail environment.