Assistant Manager

Family-Farm-and-Hom; Benton Harbor (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Family Farm and Home in Michigan is seeking an Assistant Store Manager to lead in the manager's absence, driving sales through strong service and merchandising. You will supervise a team, manage inventory, and support budgeting and operations, while aligning with company values and community engagement.

You will need robust leadership, communication skills, and the ability to interpret data to improve store performance, while maintaining a flexible schedule, safety standards, and a

Qualifications

• A successful assistant store manager must demonstrate excellent leadership and problem solving skills.
• Ability to manage with limited supervision and strong communication with customers, vendors and associates.
• Must understand aggressive customer service and be team-oriented.
• Ability to interpret data for merchandise and operational decisions.
• Detail oriented and able to handle multiple tasks in a fast-paced environment.
• Ability to stand for extended periods and lift up to 50 lbs.
• Ability to work a flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Assist store manager in promoting an aggressive sales culture.
• Assist in hiring, coaching, counseling, disciplining and evaluating staff.
• Maintain professionalism and positive store morale.
• Assist in budgeting, scheduling, and evaluating expenditures and results.
• Protect inventory and assets per company policy against theft and damage.
• Ensure merchandise is received, stored and merchandised in all departments.

Skills

Leadership

Customer service

Merchandising

Inventory management

Budgeting

Team supervision

Job description

The primary responsibility of the assistant store manager position is to manage the store in absence of the store manager. The assistant store manager must exemplify the company’s culture by consistently supporting and strengthening the basic philosophies of the company. Being an assistant store manager requires strong leadership skills with the ability to motivate and supervise team members. The assistant store manager will have expertise in company culture, merchandising, shrink control and operational aspects of the store. A successful assistant store manager will be knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. The assistant store manager is a role model, a leader, problem-solver, and strategic thinker, who can manage her/his time to achieve budgeted goals. An assistant store manager will help the store manager drive sales and profits through merchandising, inventory management, expense control, human resource management and controlling operating costs.

Essential Duties and Responsibilities, Include but are not limited to:

• A.Promote Family Farm and Home mission statement and family values.
• B.Assist store manager in promoting an aggressive sales culture with an intense focus on superior customer service.
• C.Responsible for maintaining a highly motivated team by assisting the store manager in hiring, coaching, counseling, disciplining and firing of team members; planning, monitoring, and evaluating job results.
• D.Maintains professionalism and positive store morale.
• E.Responsible for assisting the store manager in the execution and performance of all store job responsibilities through his/her key associates and/or his or her own actions.
• F.Completes store operational requirements by scheduling and assigning employees; following up on work results.
• G.Provides feedback to the office, i.e. buyers, district managers and all other company officials.
• H.Achieves financial objectives by assisting the store manager in the preparation of an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• I.Identifies current and future customer requirements by establishing rapport with actual as well as potential customers.
• J.Establish relationships and support local community groups consistent with company values.
• K.Solicits customers to sign up for Family Farm and Home Programs, i.e. loyalty program, extended warranties, financing and item of the month.
• L.Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage.
• M.Verifies merchandise is received, stored and merchandised in all departments according to established operational and safety procedures.
• N.Protects team members and customers while maintaining the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
• O.Assists store manager in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• P.Assists store manager in maintaining consistent operations by initiating, coordinating, and enforcing, operational and personnel policies and procedures.
• Q.All other duties as assigned by store manager or company official.

Assistant Store Manager Requirements:

A successful assistant store manager must demonstrate excellent leadership and problem solving skills. They will be able to manage with limited supervision. Assistant store managers will need to have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful assistant store manager must understand aggressive customer service and be team-oriented. They must have good management and organizational skills. Additionally, they must be able to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of store operations in the absence of the store manager. They need be detail oriented and able to handle multiple tasks in a fast paced environment. Assistant store managers must be able to stand for extended periods of time. They are able to move and handle boxes of merchandise and fixtures throughout the store. They must be able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.