Assistant Store Manager: Lead & Inspire Your Sales Team

The Estée Lauder Companies Inc.; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an Assistant Store Manager in Columbus, OH to support the Store Manager in leading a dynamic retail team.

This role focuses on coaching sales associates, delivering exceptional customer service, and meeting sales and operational targets in a fast-paced cosmetic environment. Ideal candidates will have supervisory experience, strong in-store operations skills, and the ability to work flexible retail hours including events.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Assist Store Manager to lead, coach and develop Sales Associates to achieve all sales, customer service and operational targets.
• Contribute to achieving store goals by delivering exceptional customer experiences.
• Support scheduling, training, and coaching to maintain high standards of store performance.

Skills

Retail experience

Customer service

Coaching

Supervisory experience

In-store operations

Tools

Retail POS software

Job description

The Estée Lauder Companies Inc. is seeking an Assistant Store Manager in Columbus, OH to support the Store Manager in leading a dynamic retail team.

This role focuses on coaching sales associates, delivering exceptional customer service, and meeting sales and operational targets in a fast-paced cosmetic environment. Ideal candidates will have supervisory experience, strong in-store operations skills, and the ability to work flexible retail hours including events.