Assistant Store Manager - Lead Guest Experience & Store Ops

Majors-Management,-LLC; Columbus (IN); On-site; USD 42,000 - 55,000; Full time

Job summary

Majors Management seeks an Assistant Store Manager for our Columbus, IN location. The role oversees daily store operations, trains and develops a team to deliver outstanding guest experiences, and meets sales goals.

You will lead by example with energy and a customer-first approach, ensuring organized, process-driven store performance and effective communication of company objectives to staff.

Qualifications

• People-first mentality ensuring great guest experiences.
• Strong communicator, able to explain complex issues clearly.
• Ability to plan, prioritize, and adapt in a fast-paced environment.
• Strong business acumen.
• Flexible schedule including weekends and holidays.
• Valid driver's license with clean MVR.
• On-call availability 24/7.

Responsibilities

• Manage day-to-day store operations, train and develop a team to deliver superior guest experience.
• Foster a culture focused on guest needs.
• Model high energy, friendly attitude to guests and team.
• Create an organized, process-oriented environment.
• Communicate objectives so the team understands strategy.
• Set clear expectations and track results.
• Drive execution and a systems culture.
• Exercise discipline to optimize results via cost control and planning.
• Support monitoring of financials and sales.
• Forecast and analyze trends in payroll, loss prevention and controllable costs to maximize profitability.

Skills

People-first mindset

Communication skills

Planning & prioritization

Business acumen

Flexible schedule

On-call 24/7

Driver's license & MVR

Education

High School diploma or GED

Retail experience 1–2 years

Job description

Majors Management seeks an Assistant Store Manager for our Columbus, IN location. The role oversees daily store operations, trains and develops a team to deliver outstanding guest experiences, and meets sales goals.

You will lead by example with energy and a customer-first approach, ensuring organized, process-driven store performance and effective communication of company objectives to staff.