Assistant Store Manager: Lead Growth + Unlimited Commission

FirstCash, Inc.; Chicago (IL); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Unlimited commission

Store performance bonus

Earned wage access

Employee discounts

401(k) auto-enrollment

Tuition reimbursement

Résumé du poste

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Chicago to help lead our team. The role involves coaching employees, driving store performance, and building customer relationships while developing leadership skills.

You will partner with the Store Manager to support daily operations, develop team members, and drive profitability across a variety of merchandise including jewelry, electronics, tools, and more.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.

Responsabilités

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Connaissances

Leadership

Customer service

Coaching

Team development

Formation

High School Diploma or equivalent

Outils

Retail POS systems

Description du poste

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Chicago to help lead our team. The role involves coaching employees, driving store performance, and building customer relationships while developing leadership skills.

You will partner with the Store Manager to support daily operations, develop team members, and drive profitability across a variety of merchandise including jewelry, electronics, tools, and more.