Assistant Store Manager - Lead, Coach & Unlimited Commission

Superpawn; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Commission up to 8%

Store performance bonus

Earned wage access

Employee discounts

401(k) auto-enrollment

Vacation time

Tuition reimbursement

Job summary

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Phoenix, AZ to help lead our team. You’ll partner with the Store Manager to support daily operations, coach employees, deliver excellent customer service, and help drive store profitability in a dynamic retail environment.

You’ll gain hands-on leadership experience while working with a wide variety of merchandise, including jewelry, electronics, tools, and more. Competitive pay, commission, and benefits accompany this role.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Team development

Customer service

Retail operations

Tools

Retail checkout systems

Job description

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Phoenix, AZ to help lead our team. You’ll partner with the Store Manager to support daily operations, coach employees, deliver excellent customer service, and help drive store profitability in a dynamic retail environment.

You’ll gain hands-on leadership experience while working with a wide variety of merchandise, including jewelry, electronics, tools, and more. Competitive pay, commission, and benefits accompany this role.